| A: Details of the organisation complained about |
| 1.Organisation: |
INDIA TODAY BOOK CLUB. |
| 2. State: |
Delhi |
| 3. City: |
Delhi |
| 4. Website: |
www.indiatodaybookclub.com |
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| B: Details of complaint |
| 1. Subject: |
AIRLINE VOUCHER NOT SENT
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| 2. Period: |
2010 - Mar |
3. Details:
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I have bought the Mobile thru IndiaToday Book Club vide their order TELESALES/0GA090065307. The order value was Rs. 2998. as per offer I was to Get Return Air Ticket Voucher from Premier Sales Promotion Pvt. Ltd. Bangalore after registering their pomotion Voucher in their website http://www.bigcity.in/indiatodaybookclub Accordingly I have registered online on 24.09.09 by the same system as mentioned subsequently I have sent Booking Request Form No. IT17674 to Premier Sales Promotion Pvt. Ltd. Bangalore by Post, but till date I haven't received the Airline Voucher. In last 6 Month I have sent end no. of E-Mail to India Today Book Club Premier Sales Promotion Pvt. Ltd., but till date I haven't got the Airline Voucher.
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| 4. Additional information: |
Nil
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5. Current status:
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No positive response from India Today Book Club , they only say to follow the matter with Premier Sales Promotion Pvt. Ltd.
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6. Solution desired:
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I want The Airline Voucher immediately.
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| C: My Suggestions |
| 1. For the organisation: |
It is prime duty of India Today Book Club to arrange the Promotion offer to the customer directly.
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| 2. For the public: |
I think people should avoid this sort of false offer, as co. called India Today can failed then who else we can trust
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| 3. For government: |
Govt. Should ban the co. who offer this sort of alluring offer to entice Customer
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| D: My Contact Details |
| 1. Name: |
Ghanshyam Kulwal |
| 2. Organisation: |
Unique Consulting |
| 3. Profession: |
LL.B. |
| 4. Phone: |
9322728260 |
| 5. Email: |
gkulwal@gmail.com |