| A: Details of the organisation complained about |
| 1.Organisation: |
Barklays Bank |
| 2. State: |
Maharashtra |
| 3. City: |
Mumbai |
| B: Details of complaint |
| 1. Subject: |
cutting of EMI of loan even though it is not disbursed
|
| |
| 2. Period: |
2008 - Sep |
3. Details:
|
I had applied for the loan. The representative guided me towards the product which was undesirable. Also said that there are no long term loans available. Hence we refused to take the loan. He disbursed the amount but I did not allow him to put the cheque into my account. Still they started cutting the EMI. They cut it for 3 months. Then we requested to stop the cheques. and the complaint was forwarded to Barklays. After many follow ups they refunded those 3 EMIs. But Again after that they encashed next cheque of Rs, 87000/- approx. And now refusing to pay me back. Need your help.
|
|
| |
| 4. Additional information: |
Nil
|
5. Current status:
|
case closed by the bank
|
| |
6. Solution desired:
|
1.Need my money back 2. punishment to bank so that such things will not happen again 3. Interest on the amount used + compensation
|
| |
|
| C: My Suggestions |
| 1. For the organisation: |
Check whether the customer have really taken the loan and respond to the customer
|
|
| |
| 2. For the public: |
attitudinal change of staff
|
| |
| 3. For government: |
serious check on such banks and cancel their licences
|
|
| |
| D: My Contact Details |
| 1. Name: |
Ashutosh Thakur |
| 2. Organisation: |
Sunandan Gas Agency |
| 3. Profession: |
LPG Distributorship for BPCL |
| 4. Phone: |
9867499812 |
| 5. Email: |
ashutosh_thakur@yahoo.com |
