| A: Details of the government organisation |
| 1. Name of government organisation: |
Indian Railways |
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| 2. State: |
Delhi |
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| 3. City: |
Delhi |
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| 4. Department: |
Ticket checking and R.P.F |
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| 5. Location: |
New Delhi Railway station |
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| 6. Designation of government officer involved: |
T.T.I and R.P.F Constables |
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| 8. Address of the government organisation: |
To, Additional divisional Railway manager, New Delhi Railway Station New Delhi |
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| B: My Complaint Details |
| 1. Period of incident: |
2009 - Sep |
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| 2. Services that were sought: |
Good behaviour with the civilians and defence personnel. |
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| 3. Problem/s I faced: |
Mishandling , misbehaviour and Bribery from defence personnel |
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| 4. Bribe amount: |
1000 Rs |
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| 5 a. Was the bribe paid? |
No. |
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| 5 b. Could the work have been done without paying the bribe? If so, how? |
They had just taken the 260Rs from us and did not give receipt |
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| 6. Result: |
They just kept my one bag in the new delhi railway station at R.P.F station and harassed us for 3 hours |
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| C: Additional Informtion attached |
| Details of Content: |
Nil
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| D: My Suggestions |
| 1. For head of government department: |
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| Suggestion 1: |
Behaviour of the Railway personnel should be good polite to the general public as well as with defence personnel
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| Suggestion 2: |
Employ the honest RPF PERSONNEL to the Railway stations
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| 2. For the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): |
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| Suggestion 1: |
I, Hariom Mishra F/O Deepak Mishra who is serving in Indian Navy, here by state that I along with my son reached in New Delhi Railway Station at 9:45 am on 30th September, 2009. T.T.I R.P.F. personnel on duty mishandling and misbehaved with us. They harassed us for 3 hours in the Police station. They were not in their uniform without any nameplate and designation. They forfeited my one bag and demanded 260 Rs. from us. I had given the same amount of money, but they didn't give any receipt. So, I request you to kindly take the needful action against them. Thanking you. With Regards, Hariom Mishra
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| 3. For other citizens: |
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| Suggestion 1: |
Employ the honest RPF PERSONNEL to the Railway stations
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| E: My Contact details |
| Name: |
Deepak Mishra |
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| Organisation (if any): |
Indian Navy |
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| Profession: |
Defence personnel |
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| Phone: |
9250253685,05126453785 |
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| Uttar Pradesh, Kanpur, Monday, October 05, 2009 |
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