| A: Details of the government organisation |
| 1. Name of government organisation: |
Indian Railway South East Central Railway |
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| 2. State: |
Chhattisgarh |
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| 3. City: |
Bhilai |
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| 4. Department: |
Railways |
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| 5. Location: |
Raipur/Durg Division |
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| 6. Designation of government officer involved: |
Railway TTE |
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| 7. Website: |
www.secr.gov.in |
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| 8. Address of the government organisation: |
DRM Office, SECR Rly WRS Colony, Raipur [C.G] |
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| B: My Complaint Details |
| 1. Period of incident: |
2009 - Jul |
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| 2. Services that were sought: |
I was expecting a Sleeper class Ticket from the TTE in the train whom I approached and go into the Sleeper class with His permission. Travelling by:3287 Durg Danapur South Bihar EXP on 28/07/09 |
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| 3. Problem/s I faced: |
Another Lady TTE who was in the train came to me and Demanded Fine for Rs900 instead of issueing me the Sleeper Class Ticket over the General Class Ticket.... She wrote a fine for single person amounting to Rs.308. The ticket would have costed me for 150/- instead for 3 persons. |
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| 4. Bribe amount: |
100/- |
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| 5 a. Was the bribe paid? |
Yes I had to pay the Bribe Coz there is no option left for me coz I've got into SleeperClass with TTE's Permission only and I wanted to pull out such culprits out of the govt. |
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| 5 b. Could the work have been done without paying the bribe? If so, how? |
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| 6. Result: |
She wrote a fine slip for 308/- and gavee me.. I had to pay Rs.250 extra in which 150/- for the Ticket and 100/- for her pocket...she was also using abusive words... |
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| C: Additional Informtion attached |
| Details of Content: |
Attached are the Ticket and Fine slip. Also Ive Given a Complaint at the Bilaspur(Complaint.no:0115689) and Raipur(Complaintno:0122295) Stations
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| Attached Additional Document 1: |
http://www.karmayog.org/roko/rokoform/upload/260/1/Image036.jpg
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| Attached Additional Document 2: |
http://www.karmayog.org/roko/rokoform/upload/260/2/Image035.jpg
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| D: My Suggestions |
| 1. For head of government department: |
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| Suggestion 1: |
Sleeper Class Ticket should be made available at the Ticket Counter itself so that we need no face any such Problem. She has fined out few others similarly along with me... She has issued a sleeper class ticket for my previous passenger in the same coach and denied me.....why so.... this should be dealt seriously...
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| 2. For the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): |
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| Suggestion 1: |
Govt. is giving an opportunity for corruption in such instances....that should be controlled.
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| 3. For other citizens: |
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| Suggestion 1: |
Dont get befooled by such TTE's and moreover she's a lady TTE and I wonder what made her to do so...asking fo bribe.
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| E: My Contact details |
| Name: |
Sri Krishna Chaitanya |
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| Organisation (if any): |
Wipro Technologies, Bangalore |
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| Profession: |
Student Computer Apps |
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| Phone: |
09632233773 |
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| Karnataka, Bangalore, Tuesday, August 04, 2009 |
