| A: Details of the government organisation |
| 1. Name of government organisation: |
Passport Office |
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| 2. State: |
Andhra Pradesh |
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| 3. City: |
Hyderabad |
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| 4. Department: |
Public services |
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| 5. Location: |
Secondarabad |
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| 6. Designation of government officer involved: |
I don't know |
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| 7. Website: |
http://passportstatus.nic.in/passmain.php?city=hyd |
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| 8. Address of the government organisation: |
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| B: My Complaint Details |
| 1. Period of incident: |
2009 - Feb |
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| 2. Services that were sought: |
just renewel of my son's passport, aged 7 years only |
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| 3. Problem/s I faced: |
almost 6 months my son's passport not renewel, meanwhile I attached all necessory documents along with visa copy |
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| 4. Bribe amount: |
I don't know but each visit every week we spend whole day and travelling to office |
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| 5 a. Was the bribe paid? |
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| 5 b. Could the work have been done without paying the bribe? If so, how? |
why they are not issuing passport I don't know either for bribe or other reason. |
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| 6. Result: |
nothing |
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| C: Additional Informtion attached |
| Details of Content: |
you can check status of passport on internet , below I am mentioning file number W 671071
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| D: My Suggestions |
| 1. For head of government department: |
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| Suggestion 1: |
if governement watch or monitor on internet why applicat has applied many months before without inform the reason toomuch late? I think bribe or harassment automatic close, why governement open web information without watching, no one in office to check pending works, we are going forward, so we have to close all doors of bribe, bribe recivers are very clevar, may be last movement after catching neck they will ask before that they affraid. I hope this organisation will take action not only my case like this i think some hundreds are suffering. advoice to ministry to monitoring on internet in case of pending or delay they should force or reply to applicant the reason of pending.
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| 2. For the Anti Corruption Bureau (ACB) / Central Bureau of Investigation (CBI): |
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| Suggestion 1: |
Please watch to office and go inside with any applicant, first of all ask the duration of job for example in case of renewell how many days require, then ask why so late ? that is enough to close lot of ways of bribe and haressments.
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| 3. For other citizens: |
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| Suggestion 1: |
what i have to say i don't knos
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| E: My Contact details |
| Name: |
syed zulfiqar ali |
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| Profession: |
services |
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| Phone: |
9989346748 |
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| Andhra Pradesh, Hyderabad, Monday, August 03, 2009 |
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