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Philanthropy — Not Just for Rock Stars: "Real People" and Digital Donations
by Cecilia Hogan Director, University Relations Research, University of Puget Sound
Grab your camera and autograph pen. There’s a new rock star in town and it’s philanthropy. That’s philanthropy with a capital “PH” now that Bill Gates and Warren Buffett are the latest duo with a chart-breaking hit. The two richest men in the world joined forces to remix philanthropy in mid-2006. Buffett announced his plan to turn over about $31 billion of his Berkshire Hathaway fortune to the Gates Foundation to oversee and distribute.
This was the same Warren Buffet who previously proclaimed his plan to make his best philanthropic gifts from the other side of the Great Divide. This was the same Bill Gates who told the world in the mid-1990s that he wasn’t interested in philanthropy because he was too busy running his company, that he’d get interested in philanthropy when he was in his “declining years” (Corcoran, Elizabeth, “Bill Grows Up,” Forbes, Oct. 10, 2004).
My, but times do change.
Ann Castle, the late founder of a Web resource collecting data about women as philanthropists [http://www.women-philanthropy.umich.edu/index.html], once told a group I was honored to be among, something which I have never forgotten, “All of you who give to nonprofits are philanthropists.” She was right. Every one of us has the power to be a philanthropist. The size of our philanthropic offerings may run a tad less than Gates’ and Buffett’s, but they are philanthropic domains nonetheless.
Caught Unawares
No one is prepared when disasters strike, including philanthropists. Deliberate philanthropists — of whatever size and scope — make their giving plans ahead of time. Each quarter or year they decide which charities they will support. Some philanthropists commit their funds on a specific day each year. One donor tells of sitting down with his wife in an annual holiday celebration to write 20 to 30 checks to their favorite nonprofits, checks totaling more than $200,000. Donors with family foundations might meet only once or twice each year to decide which causes the family will support in the coming 12 months.
So, you can see, funds are committed in advance. When disasters hit, inflexible funds may not respond readily. Our recent history as a nation testifies to that. For most people, access to information about disasters is now dramatic and immediate. The electronic call to join in supporting efforts to help the victims comes in nanoseconds. The phone numbers and Web site URLs appear as ticker tapes rolling across the bottoms of our television screens.
People who never thought of themselves as philanthropists, people who may have little experience as donors, race to their phones and their computers. They’ve bought CDs, books, and concert tickets electronically and now they use that same pathway to buy help for those suffering.
By late January 2005, people with computers had clicked the “donate” button to give more than $350 million to U.S. charities for tsunami relief. Save the Children reported online giving at $89,000 an hour in late December of that year, more than eight times the normal rate for the end of a calendar year (Haji, Shreez, “Tsunami Relief Efforts Show Trends in Online Giving,” ePhilanthropyFoundation.org, Jan. 25, 2005).
The tally for funds received for Hurricane Katrina relief by the American Red Cross alone reached $1.3 billion by late 2005 (Jensen, B. & Schwinn, E., “Donations for Hurricane Relief Exceed $2-Billion, but Costs Soar,” The Chronicle of Philanthropy, Nov. 10, 2005). Some studies put online giving to disasters at one-quarter of all monies received. In our e-history to this point, online donations in normal times accounted for only about 1 percent of all giving to charities (ePHilanthropyFoundation.org).
Fundraisers were awestruck and a little frightened. The outpouring of funds to support disaster relief spoke of the potential for broader support on a consistent basis. It also left many charities wondering if they just lost their best philanthropic friends to other causes.
But here is the most interesting unraveling of this phenomenon. Statisticians concluded that most disaster donors gave in addition to the regular donations. The charities at home were not expected to suffer, they reported (Lampman, Jane, “Robust economy = robust giving,” The Christian Science Monitor, June 20, 2006).
The Dark Side
Anecdotally, small charities reported a different experience. Established small charities in hometowns across the country seemed to lose their appeal in the shadow of the enormity of the loss for tsunami and hurricane victims. Nonprofits scrambled to meet existing program funding requirements and avert cutbacks. People were still homeless in their own cities. Children were still hungry.
There was another rub to come for the charities who received electronic bus loads of new donors. A good nonprofit is obligated by its commitment to its best supporters and its program recipients to continue to identify new potential donors. Costs rise and needs expand, after all. So, the droves of new donors to relief charities looked like a brand-new fan club to those overworked nonprofits. But 50 percent of those new donors asked to not be contacted by the relief agency to which they gave, creating the “opting out” conundrum. The charities lost their chance to cultivate the new donors who might sustain the new programs established to better prepare the nation to help disaster victims (ePhilanthropy.org).
Listen and you can hear the big sigh from the relief charities.
One-half of the donors were forward-thinking enough to get themselves off charity call lists before the phone lines were even connected. Donors wanted a way to give but declined to establish more than a first-kiss relationship with the nonprofits they momentarily supported. The nonprofits became the vehicle for helping the victims and nothing more. That’s clear messaging, isn’t it?
Nonprofits struggled to find a way to approach the new donors who did not decline contact. What would be the most effective way to introduce the new donors to the broad initiatives of a nonprofit known as disaster relief central? That question still remains.
It’s not just climatic disasters that have felt the sea change. Political disasters — or at least, perceived political disasters — have also felt the digital tide. Howard Dean gets the credit for breakthroughs in electronic relationships with supporters. In 11 months in 2003, Dean claimed 500,000 online supporters. It was a first. Those same Web-sters gave Dean’s campaign $7.4 million in the third quarter of 2003. It made online donating history (Cone, Edward, “The Marketing of a President,” Baseline, Nov. 17, 2003). We can imagine that those same folks had no trouble going online to read about and give to agencies offering to help tsunami and hurricane victims.
Nonprofits certainly have a new set of problems for the nonprofits. Increasing online donation technology and resources, managing new programs effectively, and paving a path to new supporters top the list.
Making the Philanthropic Charts
In some stories you have to set aside outcomes of the individual players and reflect on the big picture. In 1996, cable magnate Ted Turner suggested that someone ought to create a scale similar to the Forbes 400 rich list, one that would rank philanthropists by the size of their gifts. Slate magazine took up the challenge and did just that. In 1997, Turner pledged $1 billion to the United Nations. He said that he hoped his gift would up the philanthropic ante at the millionaires’ table. When making the gift, Turner said, “You’re not born to give. You’re born selfish” (“Ted Turner donates $1 billion to ‘U.N. causes,’” CNN.com, Sept. 19, 1997).
The collection of top philanthropists was named the Slate 60. (For a history, check out http://www.slate.com/id/2136385/.) Ann Castle was the list doyenne. She researched the biggest givers. All in the business of philanthropy held their collective breath to see if Turner’s megagift and his challenge to his rich peers would make a ripple in the philanthropic wake (Plotz, David, “Competitive Philanthropy,” Slate, Feb. 20, 2006).
What has transpired on the philanthropic front in the near decade since Turner’s challenge? The Slate 60 celebrated 10 years of enumerating the country’s biggest donors with a bit of reflection. The first year, donors who made the list gave at least $10 million and the median gift was $15 million. In 2006, the bottom ledge was $15 million and the median point $32.5 million. In 2005, gifts totaled more than three times those of 1996. Slate didn’t claim credit, pointing out that philanthropists still weren’t scrambling to get on the list of biggest donors. But, as Slate reported, “The rich are getting richer.”
Establishing a foundation became a popular family activity in the 2000s. The number of family foundations grew from 20,498 in 1999 to 31,347 in 2004, a 65 percent increase (“The Foundation Yearbook,” Foundation Center, June 2006).
Philanthropy, we might say, reached rock-star status.
You Ain’t Nothin’ but a Donor
For many years, my favorite philanthropist in the category “male rock stars” was Elvis Presley. His giving was spontaneous and had no link to how he might personally benefit through tax breaks or publicity. He gave from the heart in the purest sense — joyful, spontaneous giving. Elvis gave away Cadillacs. He gave them randomly to people who he thought would like one or need one.
Once I began to understand the intricacies of philanthropy, I realized that Elvis was exhibiting behavior typical of people who have little experience with philanthropy. He was a philanthropic novice. Like all of us, no matter what the size of our bank accounts or stock portfolios, Elvis had the power to be better organized and more clearly directed in his philanthropic choices. Like other aspects of his life, Elvis was receiving little guidance about how to be an effective philanthropist.
Effective philanthropy is easier than you think. You may not have noticed how many lessons in philanthropy are close at hand. A few deeply personal things you will have to figure out on your own. There are no experts on the personal part of philanthropy, but perhaps a few stories can help you get to where you ought to be.
Not long ago a colleague phoned to tell me the story of a philanthropist-to-be whose path had crossed ours in different ways. I encountered this man’s philanthropic story when it had yet to begin. I could envision his opportunities to give but, when my fundraising team met with him, he said that he was not ready to be a big donor. He didn’t think of himself as wealthy, but as a hard-working businessman.
Not too many years passed. Before he realized it, he was sitting on corporate and nonprofit boards with people who told stories about their own megagifts to their favorite charities. He told himself, “Here I am, with them. They are my peers.” One year, he had to write a check for millions for taxes. He later said that at that moment, he decided to get serious about philanthropy. He turned to the nonprofit that had most recently offered him a leadership role, a solid nonprofit with which he had a deep experiential attachment, and asked its staff to help him learn how to be a philanthropist.
For many people, coming to the general topic of their philanthropy is easy. Either they or someone close to them used the services of a nonprofit and experienced a meaningful outcome, even a life-changing one. Hospitals and colleges find their best supporters in this group.
For others, a “big picture” approach to philanthropy inspires them. They look at the world and think about how its problems might best be solved. Will education solve the problems? Can the fine arts help us retain our history as a people, continuing to call us to operate from a better place?
Still others find themselves most deeply moved by the basics of life that remain unsolved for people in our own country and across the world. A belief in the right to adequate housing, food, and healthcare for each human being delivers them to their philanthropies.
Before the Gift Comes the Giver
The size of the gift doesn’t matter in this part of your philanthropic story, but the impact of your gift and your opportunity to see the impact may matter. When you choose philanthropies close to home, you are more likely to clearly see the outcomes of the gifts made by you and others. You will hear about the program improvements through communications from the nonprofit. You may even read about them in the newspaper. You will drive by the freshly remodeled buildings and see the program participants going in and out. You will shop or work with the recipients of your gifts.
If you are a volunteer for that nonprofit, you will get an even sharper picture of the funds needed and the funds used. A hands-on involvement in a nonprofit has become the approach of choice for many donors, particularly baby boomer and younger donors. Social Venture Partners [http://www.svpi.org], a participatory grantmaking foundation established in Seattle and now replicated in more than 20 other locations, offers member donors a chance to join committees that closely review applicants for support. In that exposure, many donor participants learn about charities they wish to volunteer for or support on their own.
Some months ago, an acquaintance at work asked my husband to join him in a volunteer project. The Friday Night Feed is held in a parking lot under an elevated highway in our town. Volunteers from area churches arrive at 7 p.m. with pick-ups full of clothes, blankets, and food. Each volunteer group is distinct, but all complement one another in offering needed help. One group is the Peanut Butter Brigade — they make peanut butter and jelly sandwiches for everyone. The group my husband, Tony, joined makes “stir-fry,” rice cooked in giant woks with fresh broccoli, peppers, onions, and carrots.
Soon the recipients of this good will arrive. In less than 2 hours, the volunteers feed 250 men, women, and children. They are so hungry that they eat standing in line. Tony says that the children are the most beautiful he has ever seen. Tony learned that the stir-fry costs the sponsoring church $160 each week to provide. Wait a minute. That’s what four of us spent eating dinner together in a restaurant last Friday night, isn’t it?
Time to Choose
There are few ways to predict what will motivate or interest a donor. It is a mystery to everyone but the donor. We in fundraising may guess which way a donor’s interests will go, but we never know until the donor begins to give. Years ago, I listened to a panel of philanthropists talk about why they give. A woman in her 50s, well-known for her support of the arts, said, “I don’t know why no one ever asks me to support children’s causes. I love children. But they must think I wouldn’t be interested because I don’t have any children of my own.” See?
In the world of very big donors, the picture can get even cloudier. One friend’s gift to a nonprofit sometimes represents a compensatory gesture stemming from another friend’s gift to another nonprofit. Supporter of the Arts gives to the Shelter X because Supporter of the Homeless gave to Museum Y when asked last year. Tit-for-tat philanthropy, you might say.
Each of us must determine what makes our hearts sing. We must decide on what path we want to take to change the world. If you ever doubt that you are changing the world with your gift, just remember the cost of stir-fry for 250 hungry, homeless people.
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