First directly complain to BMC via their online complaint form at
www.mcgm.gov.in/irj/portal/anonymous/qlcomplaintreg or by phoning 1916.
Fill this SATYA form only if your problem remains unresolved for 30 days or
The details below will be a) displayed on Karmayog
for the authorities and media to take action on, and b) will be formally
forwarded to BMC/MCGM as the "Weekly SATYA Report".
Please do not fill the form in ALL CAPITALS - your form will be deleted if this
Please do not repeat the same sentence or information while filling in the
- To complain about corruption in any government department (except BMC), fill
the Corruption ROKO form only.
- To complain about any other issue regarding a commercial or government
organisation, fill the WARN form only.
- If you need any help or advice, fill the ASK form only.
-To bring people together for a particular cause or issue, fill the
UNITE form only.