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Home > ASKed - Advice Sought via Karmayog.org > February 2010


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ASK -- Advice Sought via Karmayog.org
Form No. 0474      Tuesday, February 02, 2010
Refill cylinder of HPCL (Lpg)complaint section web site not working , http://jihaan.hpcl.co.in/booking/complaintregister.aspx
We have received a a request for Advice via Karmayog as per the details below.
Please offer your help to the person seeking advice.
Please contact them directly and also send us a copy of your email.
This form and its replies may also be displayed at www.karmayog.org/ASKed

A: Details of the problem
1.Problem: Refill cylinder of HPCL (Lpg)complaint section web site not working , http://jihaan.hpcl.co.in/booking/complaintregister.aspx
2. Period: 2010 - January
3. Details: I have booked cylinderDt.7/01/10 through internet after 10days I went to dealer,regarding quiery about my booking,he said that you cant book cylinderthe next day of recieving of cylinder you have to wait for 21 days for booking of refill cylinder tried to complaint on web site but
 
4. Additional information: Nil
5. Steps taken till now:
 Nothing
 
6. Result:
 nothing
 
7. Help needed now:
 Complaint to be heard
 
8. Will pay fees for help / professional advice:
 No
B: My Suggestions
3. For Government: HPCL to see weather consumers are getting advantage of web site or not,is it working properly or not , your dealer is attending the call of internet booking or not
 
4. For others in a similar situation: Try to raise your complaints through karmayog.
 
5. Other Information Needed: Rti information regarding booking of cylinder and complaints
 
C: Websites / People / Resources that I have found helpful
D: My contact details
1. Name:
 Shabbir
2. Profession:
 Business
3. Phone:
 Nil
4. Email id:
 greenshabbir@gmail.com
5. Location:
 Bhopal

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